Original Eken H9 H9R Ultra Hd 4K 25Fps Action Camera 30M Waterproof 2-Inch Lcd
- 1, H9 does not include remote controller, H9R include a remote controller. (but they both have remote functions)
- 2, If you bought Option5/Option6/Option7/Option8 , (which include collection carrying bag),we will put all accessories and camera into the EKEN Brand carrying bag, Because packaging is too big,maybe you need to pay extra custom duty
- if you need original box ,please write a message for me in your order.we will send two separated boxes to you,but you need pay an extra 3USD for shipping cost.
- 3, The camera only can be used with good brand C10 TF card, otherwise, it can\'t be selected to 4K@25fps and 1080P@60fps.So highly ecommend to buy our C10 TF card.
Product Picture Shows
- Battery and Charger
- Floating Bobber
- Head Strap & Chest Strap
We are authorized reseller of EKEN, We Guanrantee that All EKEN Camera in my Store is 100% original
COVID-19 UPDATE:Please expect some delays in the shipping process.While there are still delays in shipping from some sellers, more and more packages are shipping and being delivered everyday.We appreciate your patience as the logistics companies manage temporary shutdowns and delays due to the COVID-19 pandemic.
"Every day, we deliver to hundreds of customers across the world with our Free Shipping option. Our goal is to offer you the most economical shipping, no matter where you live. We want all of our customers to be happy with their order and decision to balance a good value with our Free Shipping option."
BARGAIN BAIT BOX SHIPPING
SECTION 1-PREMIUM, EXPEDITED, AND INTERNATIONAL SHIPPING OPTIONS:
Premium or Expedited Shipping Options: Please note that premium or expedited shipping options, such as epacket, USPS, UPS, FEDEX, or DHL, are only available for select orders and are dependent on destination, weight, and purchase price.
International shipping (refers to shipments outside of United States): Please note that not all products listed on our website are available in all countries, and if a shipping method is not available for a certain product then the product is not available to ship outside of the U.S.A.
SECTION 2- MULTIPLE PRODUCT ORDERS:
We source products from multiple suppliers to ensure that we can offer maximum variety and supply availability, therefore, your ordered products may not ship in the same package or arrive on the same day. If your items are sourced from different suppliers, then you will receive separate shipment notifications and tracking numbers (if available) for each product ordered. Please see Tracking Code Statuses for more information about tracking numbers.
SECTION 3- DELIVERY TIMES (TWO PARTS):
Processing time: Order verification, tailoring, quality check, and packaging. All orders are sent to the manufacturer for dispatch within 72 hours after the order is placed. The manufacturer and carrier process the orders, which takes an additional 3–7 days.
Shipping time: This refers to the time it takes for items to be shipped from the supplier’s warehouse to the destination.
Free International delivery for can take to 12–40 days to arrive at the destination after the order is shipped. Since shipping is free, we will ship your products through the most economical shipping option available. Meaning that orders can be shipped by epacket (when available) or any other economical carrier available at the time of your order.
For orders upgraded to premium or expedited shipping, we will ship your package by one of the following carriers: epacket, DHL Express, UPS, o FedEx. Our premium and expedited shipping options can take 6-23 days to arrive depending on the shipping option selected during check out.
Though very uncommon, depending on your order size some orders may experience a delay at customs, and customs duties and taxes may apply. Customers are responsible for any customs duties or taxes that are incurred during shipment (this is very uncommon). Customers will also be responsible for arranging delivery of any items that are delayed at customs.
We source products globally so shipping times can vary depending on delivery destination, but be patient as your items will arrive. We want all of our customers to be happy with their order, and their choice to balance value with patience, but If you do not receive your package within 40 days after the date of shipment, please email email@example.com and we will remedy the issue.
Please note that our estimated shipping times for the free shipping options are updated regularly based on the average shipping time for recent orders of similar items.
If you paid for premium or expedited shipping and the shipping is delayed for reasons within our control, we will gladly refund the shipping cost to you just email us at firstname.lastname@example.org.
SECTION 4- TRACKING CODE STATUSES:
Tracking Your Package: As soon as your order is shipped you will receive an email notification confirming shipment.
Please remember that not all shipping carriers provide tracking numbers for ordered products, but don't worry if something goes wrong in the shipping process we have many ways to make things right.
If a tracking number is available, you will receive the tracking number via email as soon as your order is shipped. it can take up to 5-10 days after your order is processed for the tracking number become available or to start showing any information, but it will appear eventually just be patient.
Unrecognized Tracking Codes or Tracking Codes Not Found: This tracking number status may happen if your order was recently processed from the warehouse, or tracking information may not be available for your order from the selected shipping carrier.
If after 10 days of your shipment confirmation your tracking code is still not available, please email email@example.com to verify that tracking numbers are available for your order. If no tracking information is available, we will gladly follow up with the supplier to check on the status.
In Transit: If the status of your order is "In Transit", this means that the shipment has been dispatched or departed from its country of origin. Also, it may also mean that package has arrived its destination country and pending customs inspection.
Once your tracking number is available, you can track your order on the following pages:
Pick Up: The "Pick Up" tracking status means that the package has arrived at a local delivery point or it is out for delivery. Note: Generally, the carrier has a collection deadline, we would advise you to pick up your package at once, or it might be returned to the sender.
Expired: Item in transportation period for a long time and does not deliver results on tracking page. Also, the package may have been lost during the transportation period.
Alert: The item might undergo unusual shipping conditions, this may due to several reasons: item refused by the addressee; incorrect/illegible/incomplete address; expired retention period; addressee absence. Also, the package might be retained by customs department for any given reason. Finally, the package may have suffered damage or been lost during the transportation period.
Undelivered: This tracking status means that the package was attempted for delivery but failed, this may be due to several reasons: addressee not available at the time of delivery; delivery delayed and rescheduled, addressee requested later delivery, the address problem - unable to locate premises, rural or remote areas.
Delivered: The final tracking code status which means that the package reached it’s destination and is successfully delivered. If you do not receive your package within 40 days after the date of shipment, please email firstname.lastname@example.org and we will remedy the issue.
SECTION 5- CHANGES TO TERMS OF SERVICE:
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 6- CONTACT INFORMATION:
If you have questions about any Terms of Service, please review our FAQ's page or email email@example.com.
Current customers, please contact firstname.lastname@example.org with any shipping, tracking, or delivery inquiries you may have.
Our policy lasts 30 days. If 30 days have gone by since receiving your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. If the item was not shipped in the original packaging then you must provide the original shipping label with the product and receipt.
Important: To process a return or exchange we will need pictures of the affected products, pictures of any invoices, pictures of the tracking information on the package, and a short video of the of the affected products.
Several types of goods are exempt from being returned.
Non-returnable items Include:
Free giftsGift cardsPromotional items (including products on sale)Products that are not defectiveProducts that did not meet your expectationsAny item not in its original condition, is damaged, or missing parts for reasons not due to our errorAny item that is returned more than 30 days after deliveryAny item in transit with a tracking number (see cancellation policy below)
To complete your return, we require a receipt or proof of purchase, original shipping label, as well as the defective product.
Please do not send your purchase back to the manufacturer. We will provide a return shipping address to you after your return request is reviewed and approved.
To submit a request for a Return or Exchange please visit our Returns Center.
All returns and exchanges requests must be approved by the Returns Center. If the RMA number is approved, the following fees may be incurred.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
LATE OR MISSING REFUNDS:
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
We only replace 3B Featured Products if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and we will provide you with instructions for exchange.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate or store credit will be emailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he/she will find out about your return.
To return your product, you should follow instructions sent to you after contacting email@example.com.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
We do our best to process your order as soon as possible, so we are only able to cancel orders within 24 hours of your purchase. If it has been more than 24 hours after your purchase, then the order must be returned following the return policy as soon as the goods are received. The terms and conditions of the returns and exchanges policy will be used to determine whether or not your order is eligible for a refund.
There are certain situations where only partial refunds, store credit, or discount codes are granted as an act of good will. If you have any questions regarding the terms of our Returns and Exchanges Policy, please email us at firstname.lastname@example.org.
CHANGES TO TERMS OF SERVICE:
You can review the most current version of the Terms of Service at any time at this page.
If you have questions about any Terms of Service, please review our FAQ page or email email@example.com