Shipment:
When you place an order, Please choose a shipping method and pay for the order including the shipping fee. We will send the items within X days once your poayment is completed . We do not uarantee delivery time on all international shipments due to differences in customs clearing times in indicidual countries ,which may affect how quickly your product is inspected .Please note that buyers are responsible for all additional customs fees, brokerage fees, duties, and taxes for importation into your country .These additional fees may be collected at time of delivery.We will not refund shipping charges for refused shipments .The shipping cost does not include any import taxes, and buyers are responsible for customs duties.
Returns:
We do our best to serve our customers the best that we can .We will refund you if you return the items within 15 days of your receipt of the items for any reason. however, the buyer should make sure that the items returned are in their original conditions.If the items are damaged or lost when they are returned, the buyer will be responsible for such damage or loss, and we will not give the buyer a full refund. The buyer should try to file a claim with the logistic company to recover the cost of damage or loss.The buyer will be responsible for the shipping fees to return the items.
Warranty&Maintenance:
We offer the 1-month free replacement .Buyers may request for a replacement within 15 days from your receipt of the product.The buyer should return the product in the original connfitions to us and should bear the shippingcosts for return.We also provide 12-month free maintence.The buyer should return the product in the original confitions to us and should bear the shipping costs for return.If any part is required to be replaced,the buyer should also pay for the costs of the parts to be replaced.Before returning the items to the logistic company, please send us the tracking number .As soon as we receive the items , we will repair or exchange them ASAP.
Size or Fit Issues:
The sizes are illustrated with specific measurements in the detailed specifications.Please check the specifications before you place an order . Normally the allowable differences in the size are approximately 0.5 inch in measurement. If you find the size of the profucts do not fit you, you can directly contact us .
Color Mismatch:
Differences in color may be caused by some other reasons as color reflection in the monitor, lighting,backgrounf etc.However, if you believe that the item received is in wrong color , please contact us to see if a return or refund is possible.
Feedback:
Your satisfaction and positive feedback is very important to us. Please leave positive feedback and 5 stars if you are satisfied with our items and services. If you have any problems with our items or services, please feel free to contace us first before you leave negative feedback. We will do our best to solve any problems and provide you with the best customer services.
