-you will get tracking number after shipment confirmation, which you can use to track your parcel online.
-Parcels reach most of the countries within 15 to 35 business days. Delivery time depends on destination and other factors,
-We try our best to provide you the most reliable, affordable way of shipping service. But sometimes international delivery is highly depended on the local customs and post service. If you do not receive your item on time, please contact us immediately for further assistance. We will be responsible for any damages or losses incurred in the shipping process.
Warranty Policy:
All goods has gone through strict quality control and testing to ensure that it is in good condition before ship out.
- Normally, we provide 6 months warranty for all goods, if the items are defective, inform us with 3 days after you get the package.
- The returned goods must be in their original status, so we can qualify for a refund or exchange of goods. Items returned after 7 days of receiving is just for repairing.
To maintain quality control we do personally inspect for each item prior to shipment. All items are 100% new and inspected.
Return Policy:
Please, read about this policy before returning any item.
- Before any return contact us through message system or customer support email. Some additional information will be required from you to provide.
- The returned goods must be in their original status, so we can qualify for a refund or exchange of goods. Items returned after 7 days of receiving is just for repairing.
- In this case the buyer is responsible for postage. We guarantee for every customer\'s with best quality and service.
Other Tips:
- Dear buyers, - If you are not satisfied for any reason, please, give us the opportunity to resolve any problem. We understand the concerns and frustrations you might have, and will try our best to resolve the issues.
Contact US:
- If you have any questions please email or chat on trademanager.
- We work from Mon-Sat. from 9:00 am to 6:30 pm.(china time)
- We will respond within 1 business day or less. Please include your item number or order number or link in all communications.
thank you
